Admission Policy

Entry

Please bring your ticket (digital or printed). Entry rules and opening times to be confirmed.

Under-18s

1. Children and adult supervision Children aged five or under may attend free without a ticket when accompanied by a full-paying adult. A maximum of two children aged five or under may attend per paying adult. Anyone under 16 must be accompanied by a parent, guardian or responsible adult aged 18 or over throughout the event. Under-18s aged 16 or 17 are recommended to attend with an adult.

The accompanying adult is responsible for the child’s care, supervision and conduct. Event and venue staff do not provide childcare. Parents or guardians should ensure children can contact them if separated.

2. Age checks and restricted areas We may reasonably ask for proof of age, such as a birth certificate or passport. We will not retain it unless there is a specific lawful reason. If requested proof is not provided, our decision on age for admission purposes is final. Some content, screenings or areas may have age restrictions, and proof of age may be required. Alcohol is subject to the law and venue licensing rules.

3. Safety and safeguarding If a child is unaccompanied or we have a welfare concern, we may take reasonable safeguarding steps, including contacting their accompanying adult, venue security or the relevant authorities. Serious or repeated misconduct may result in removal from the event. We may request contact details for safeguarding purposes and will handle them in accordance with applicable data protection law.

4. Personal information and online activity Anyone under 18 entering personal information, entering a competition or making an online purchase must have any permission required by law. Nothing in this policy changes the age at which a person may consent to the processing of their personal information for an information society service under UK data protection law.

Cosplay and props

We love seeing your gaming cosplay at Gameology UK, and props are welcome, as long as they're safe and family-friendly! Foam, plastic and other clearly fake prop weapons are allowed if they can't fire anything and have no sharp edges; our team may check them on the door and "peace-bond" them (a little tie so they stay holstered). Real weapons of any kind are not allowed, including functional firearms, live steel blades, working replica guns, airsoft and BB guns. Please leave anything that shoots projectiles at home too: slingshots, water guns and fireworks included. Oversized props need to fit through the venue doors and be carried safely, and if a prop looks unsafe or unsuitable for a family event, our staff have the final say and may ask you to store it or leave it outside.

Allowed: foam, plastic and cardboard prop weapons, clearly fake and blunt, peace-bonded on entry. Not allowed: real or functional weapons, metal blades, airsoft/BB guns, anything that fires projectiles, and anything our team judges unsafe.

Conduct

Gameology UK is a friendly, family event built by gamers, for gamers, so we expect everyone to act nicely and appropriately while they're with us. Please treat fellow gamers, guests, traders, staff and venue teams with kindness and respect at all times. Harassment, discrimination, abuse, threatening behaviour or anything unsafe or disruptive is not welcome, and anyone who doesn't follow this may be asked to leave without a refund. If you see something that doesn't feel right, please speak to a member of event staff: we're all here to make sure everyone has a brilliant time.